Privacy Policy

Melrose Sporting Ground

Last updated: 10 FEB 2026

1. Introduction

Melrose Sporting Ground ("we", "us" or "our") is committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, make enquiries, book shooting activities, attend events or otherwise use our services.

Our website is:

https://www.melrosesportingground.com

We process personal data in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

2. Who We Are

Melrose Sporting Ground is responsible for determining how and why personal information is processed in connection with its activities, unless otherwise stated.

Club name: Melrose Sporting Ground

​Club address: Melrose Sporting Ground, Melrose Farm, Barton, DN18 6DD

Email: melrosesportingground@outlook.com

For data protection enquiries, please contact us using the details above.

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3. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal and contact information

• Full name

• Email address

• Telephone number

• Postal address, where necessary

Booking and participation information

• Shooting session and event bookings

• Booking dates, times and attendance records

• Information relevant to organising shooting activities

• Experience levels, where voluntarily provided or necessary

• Safety declarations, acknowledgements and relevant participation records

• Information concerning supervision or parental/guardian permission where applicable

Payment and transaction information

• Payment amounts and transaction records

• Booking confirmations and receipts

• Refund and cancellation information

Where payments are processed through a third-party payment provider, we do not normally receive or store complete payment card details.

Website and technical information

• IP address

• Browser type and device information

• Website usage and interaction data

• Cookie preferences

• Information submitted through online forms

Communications

• Emails and enquiries

• Customer feedback

• Complaints and correspondence

• Marketing preferences

We may also process photographs or video footage where collected for legitimate operational, security or promotional purposes, subject to applicable privacy requirements.

4. How We Use Your Information

We use personal information to:

1. Respond to enquiries and provide customer support.

2. Arrange and administer shooting sessions, bookings and events.

3. Manage attendance and customer records.

4. Take payments, issue receipts and administer refunds.

5. Maintain safety, security and appropriate operational records.

6. Communicate important booking changes or service information.

7. Improve our website, facilities and customer experience.

8. Send marketing communications where permitted by law.

9. Comply with legal, regulatory and insurance obligations.

10. Investigate incidents, complaints or disputes and protect our legal rights.

We will not use personal information for purposes incompatible with those for which it was originally collected unless permitted by law.

5. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Contract: Where processing is necessary to arrange or fulfil bookings, provide services or take steps requested before entering into a contract.

Legal obligation: Where we must retain or disclose information to comply with applicable laws and regulatory requirements.

Legitimate interests: Where necessary for reasonable business purposes, including responding to general enquiries, improving services, preventing fraud, maintaining security and managing disputes, provided these interests are not overridden by individual rights.

Consent: Where consent is required, including certain marketing activities and non-essential website cookies.

Vital interests: Where necessary to protect someone's life in an emergency.

Where we collect information about health conditions or disabilities for safety or accessibility purposes, we will identify an appropriate additional condition under Article 9 UK GDPR before processing that information.

We will not routinely request sensitive personal information unless it is necessary and lawful to do so.

6. Shooting Activities and Safety

As a sporting shooting ground, safety is an important part of our operations.

We may collect and retain relevant information to manage bookings, assess participation requirements, maintain attendance records, investigate incidents and support appropriate safety procedures.

Where necessary and lawful, information may be shared with emergency services, insurers, professional advisers or relevant authorities.

We will only collect information proportionate to the purpose for which it is required.

7. Marketing Communications

We may provide information about shooting events, availability, competitions, promotions and other Melrose Sporting Ground services.

Where consent is legally required, we will obtain it before sending electronic marketing communications.

Where the law permits marketing to existing customers without separate consent, we will comply with the applicable conditions and provide an opportunity to opt out.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly.

We do not sell customer contact information to third-party marketing organisations.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate essential functions, remember preferences, measure website performance and support optional features.

Non-essential cookies will only be used where an applicable legal exception exists or the necessary consent has been obtained.

For further information, please refer to our separate Cookie Policy.

9. Sharing Personal Information

We may share personal information where necessary with:

• Website hosting and technical service providers

• Booking and payment processing providers

• IT and communications service providers

• Insurers, accountants and professional advisers

• Event organisers or service providers involved in delivering a requested service

• Emergency services, regulators or law enforcement authorities where legally required or otherwise lawful

We require service providers processing personal data on our behalf to maintain appropriate security and confidentiality arrangements.

We do not sell personal information.

10. International Data Transfers

Some website, booking, communications or technology providers may process personal data outside the United Kingdom.

Where personal information is transferred internationally, we will ensure that an appropriate legal transfer mechanism or other lawful safeguard is in place where required.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including relevant legal, accounting, insurance, safety and dispute-resolution requirements.

Retention periods depend on the type of information and the applicable requirements.

When information is no longer required, we will securely delete, anonymise or otherwise dispose of it.

12. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration and disclosure.

These measures may include access controls, secure systems, appropriate staff procedures and safeguards applied by our service providers.

No internet-based system can be guaranteed to be completely secure.

13. Your Data Protection Rights

Subject to applicable legal conditions and exemptions, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information.

• Request restriction of processing.

• Object to processing based on legitimate interests or to direct marketing.

• Request transfer of certain personal information to another organisation.

• Withdraw consent at any time where consent is the lawful basis.

• Exercise rights relating to qualifying automated decision-making.

To exercise your rights, please contact us using the details in Section 2.

We will normally respond to valid requests within one calendar month, subject to applicable extensions and exemptions.

14. Children's Privacy

Some shooting activities may involve young people participating under appropriate supervision and in accordance with applicable safety requirements.

Where we collect information relating to children, we will take additional care to protect their privacy.

Information relating to children will only be collected where necessary and processed in accordance with applicable legal requirements.

Where appropriate, we may request information or authorisation from a parent or legal guardian.

15. Third-Party Websites

Our website may contain links to external websites or services.

We are not responsible for the privacy practices of independent third parties. Visitors should review the privacy policies of those websites before providing personal information.

16. Complaints

If you have concerns about how we handle personal information, please contact us so that we can investigate.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Information Commissioner's Office

Website: https://ico.org.uk

Telephone: 0303 123 1113

17. Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations, website services or legal requirements.

The latest version will be published on our website with an updated revision date.

18. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact:

Melrose Sporting Ground

Website: https://www.melrosesportingground.com

Email: melrosesportingground@outlook.com

Address: MSG, Melrose Farm, Barton, DN18 6DD